Trusted Carpet Cleaners in Falkirk

Training is vital as it keeps you up to date with the latest developments in the carpet cleaning industry as well as the latest trends in fibre mixes etc. This is very important when carpet cleaning or upholstery cleaning as the industry is constantly looking for new fibres or fibre mixes. Nothing beats training and education when deciding on a carpet cleaning company or carpet cleaner. Experience is also vital but it should be backed up by industry certified training. Look for WoolSafe, NCCA or IICRC qualifications. These are the only Industry certified qualifications.

Check testimonials and where possible, go with word of mouth recommendations. A carpet cleaning company or a carpet cleaner should be able to produce testimonials when asked. Remember, soft furnishings are extremely expensive items and care should be taken when employing a carpet cleaner or upholstery cleaner. Leather cleaning should be undertaken by a qualified leather cleaner using the correct products and procedures. It is very easy to damage the coating on a leather suite which will lead to an expensive repair. Feedback is important and a walk through should be undertaken with the client prior to and at the end of every carpet cleaning or upholstery cleaning job.

At Aquatec , we offer a complete guarantee of satisfaction on every job. Should you think a better result is possible, we will re-clean the area in question or if appropriate, offer a full refund, where correctly set expectations have not been met. We are meticulous in our approach to cleaning carpets and upholstery and we always set realistic expectations with the customer prior to commencing a clean. "An explanation before starting a job is information. An explanation after a clean is an excuse!"

Unfortunately it's common for those quoting very cheap prices to try and sell up their services at the point of undertaking the work. The idea is to get a foot in the door and then to explain that the carpet clean is being offered at the basic price - probably without any cleaning agents being used, just water. The client is then offered an upgrade which any reasonable person would take. Before you realise it, the price you are going to pay is many times the initial price and probably more than a reputable company would have charged in the first place. Ensure you know exactly what you have been quoted for to ensure no nasty surprises.

Every tradesman that enters your property should have public liability insurance. This insurance covers the carpet cleaner for accidental damage or injury to a person. It does not always cover the item being worked on.