Trusted Carpet Cleaners in Ilkley

We can't guarantee that all the stains on your carpet will be removed - no professional carpet cleaner can or should. Some spills can permanently stain the fibres or soak through to the carpet's backing. We will attempt to clean all stains, but some just can't be removed fully. We'll always talk through the expected results with you before we get started. We'll work hard on your carpet and have the equipment, supplies and know-how to get the best results possible for you. We can guarantee that your carpet will be thoroughly cleaned (and even show you the dirty water we've taken out of your carpets if you like). Hot water extraction is the best method for removing stains, ground in dirt, and odours. Even tough-to-remove stains like chocolate, mud or remains of pet deposits can be removed.

If we can get our equipment to the floor of the property that needs cleaned, we do clean flats and apartments. However, access to a suitable lift and parking next to the lift is a requirement. We have a large, professional cleaning machine that cannot be carried up steps as well as a lot of other equipment. If access is not suitable, unfortunately we won't be able to help you.

We do need power to clean your property. If you think this will not be possible, please let us know when we are first quoting and we can work from there. We can carry a supply of water with us, but if your property is in a high rise flat, or an office in the centre of town, for example, we'd need to use the water on site. We'll confirm if water and electricity are accessible when we quote, but let us know if you think either could be a problem. That way we can clean your carpets without a hitch.

We recommend you give your carpets a good vacuum the day before your appointment. Vacuuming always throws some dust up into the air that later settles, and this way when we use our industrial vacuum cleaner on your already-hoovered carpet, we're getting the most debris possible out of your carpets before we start. This allows the treatment to penetrate your carpet fibres more deeply.

Payment is due on the day of cleaning for domestic customers. We prefer payment by BACs transfer if possible and will provide you with our bank details on the day. If you are unable to pay by BACs, we will accept cash payment before we leave for domestic customers. We'll provide you with a receipt. Commercial customers will be invoiced for completed work, with payment due within 7 days.