We had a constant drip on our shower and our bathroom fan had stopped working. I spoke to Dan and he came out to have a look. On inspecting the shower he was very knowledgeable, as he recommended replacing just one part on the shower rather than the whole unit. The next day the quote was through and we had a plumber booked in, who came and did an excellent job. I would highly recommend Dan / Blueglo and will definitely use them again!
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Sentiment Analysis
The engineers who have come out have been extremely prompt, polite and helpful, and the backroom staff have taken real steps to help ensure that she's aware of the most cost-effective options for work.
They came out last minute a week before Christmas to rip and replace our boiler unit a couple of years back.
Very helpful staff both at the office & the gentleman who came & fitted it.
Probably the best plumbers I have had the pleasure to use… Friendly, efficient, reliable… they always have done what they say they will do.
They have done our boiler but recently did a fabulous bathroom for us.
Called Blueglo as we use this company for our yearly service - they booked me in for the following day.
The customer service team answer the phone very quickly and are friendly and helpful, appointments are made promptly and the service engineers arrive when expected and complete the careful attention to my ancient boiler quickly and make reassuring noises about it !
Unlike other companies which had a lead-in time of at least 2 months, Blueglo had a gap a couple of weeks later and worked around me to install the system on my preferred day to deconflict with other tradesmen working on a tight schedule.
Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Heating system installation
Rapid response and thoroughly professional.
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