Professional Property Managers in Dunfermline

Absolutely. Once notification has been given to your current letting agent, we will take over all the work from there. We will contact your current agent and obtain all relevant tenancy documents (including lease, inventory, inspection reports), all safety certification associated with the property, all key sets and anything else relating to the smooth and seamless transition of the property to our managed portfolio. You will have full introduction with your dedicated Trio Team so you know exactly it is who you are dealing with moving forward.

For any and all maintenance issues that may arise in your property, tenants are instructed to report this through our online FixFlo platform. This feeds through instantly to our CRM system, where your Property Manager will pick up in an appropriate and timely basis. Depending on the report, you will then receive correspondence from your Property Manager on the actions taken to remedy this. We ensure your Property Manager knows exactly how to handle any issue that arise in your property, and how you as a Landlord would like communication to be received.

Your Property Manager will inspect your property 2 times per year. This frequency is sufficient enough to ensure the property is being well looked after, maintained and in order, without intruding too much in the tenants day to day living! Once an inspection has been carried out, your Property Manager will send you a detailed, photographic inspection report, highlighting any issues, recommendations and remedy solutions.

Put simply, an Edinburgh letting agenct acts as an intermediary between the resident and the landlord who owns the property. At Cullen Property, our unique 'trio teams' assigned to each client handle the demanding contractual, operational and numerical aspects of managing a rental property in a compliant way.

Edinburgh letting agencies all charge differently. Generally an Edinburgh Letting Agent will charge a percentage fee of rent each month, but many letting agencies in the city will charge ongoing and often 'hidden fees'. For example, some of our competitors charge marketing fees and reletting fees, but at Cullen Property everything is included with your agreed percentage management fee which is only deducted on receipt of rent. In short, if for some reason we can't find tenants for your property or receive rent on time we won't get paid either. Therefore it is in our best interest to do right by landlords and residents!