Trusted Property Managers in South Ockendon

You may certainly ask. Such requests should be made during the negotiation of your contract and any items which the landlord agrees to remove should be included in a special clause at the end of your contract. If you request that items are removed during the tenancy, the landlord is not obliged to agree. They may request that you remove and store the items at your cost and return them at the end of your tenancy.

There is no minimum contract length with City Relay, and you can remove your property from our booking platform at any time. All we ask is you honour the residents who have already made future bookings in your property.

You will need to have your own landlord insurance in place to protect your property and the fixtures and fittings inside it. If you have a long let tenancy and the tenants pass referencing satisfactorily, you can take out rent protection and legal expenses insurance through one of our partners For short lets, we are also partnered with a specialist short letting insurance provider, Guardhog.

At City Relay, we receive and manage all potential resident enquiries from multiple booking platforms, including Rightmove and Zoopla. We respond to each enquiry as soon as possible, and viewing appointments are set up. Our expert long let team is available 7 days a week to complete these viewings. Our knowledgeable team showcase the property and answer any queries promptly, to ensure a resident is quickly secured at the best rental rate possible.

Our comprehensive vetting and referencing processes, including credit and personal checks, add the first level of security before we rent out your property. Additionally at this stage, we also collect deposit payments from residents.