Trusted Realtors in Bridgend

Chris Packer Estate Agents aim to provide the highest professional service. However, should you have reason to complain then we do have an Internal Complaints Procedure, and should this not resolve the issue, then you can refer to the Property Ombudsman.

The deposit paid by the contract holder when the occupational contract starts is protected in the Tenancy Deposit Scheme and kept by Chris Packer Ltd in a separate deposit account and cannot be used until the occupational contract ends.

I have several maintenance contractors who are highly experienced and I have worked with them for many years. If a contract holder calls with a problem I contact the landlord as quickly as possible to get confirmation to proceed with any repair work, and provide a quote if required. If I cannot contact the landlord and the repair is urgent e.g. a water leak I instruct the contractor to proceed to avoid further damage to the property. The cost of repairs will be deducted from the following months rent.

The initial occupational contract agreement will be for a minimum of six months and then renewed for a further six months or longer dependent on the agreement of both parties. Another option is on a month to month basis.

Your bond (Deposit) will be protected through the Tenancy Deposit Scheme until you vacate the property. Further details of the scheme will be provided when you sign the Occupational Contract.