Trusted House Cleaning Services in Plymouth

We select a cleaner for you from our database of cleaners whom you then employ directly. Your membership fee covers the recruitment, interviewing, selection and appointment of cleaners and gives you access to a replacement cleaner upon demand. You've probably employed domestic staff before and may have found that sometimes a cleaner does not turn up or that the relationship between you and the cleaner does not work out. With our agency, you simply call us and we can send you another cleaner within days.

If you miss any cleaning, say due to changeovers, periods when you or your cleaner are on holiday, or on account of the cleaner being ill, you can claim a No Charge Period for time missed. We provide you with Worker Earnings Receipts to log hours worked and money paid to your cleaner. If there are gaps, send us the receipts and we will adjust your account to reflect any time missed. Plus we can allocate you a cover cleaner if you require whilst your cleaner is away. Alternatively, a quick email or SMS with an update of the situation does the trick.

Your contract continues up to the end of each quarterly payment period - so the minimum term is one quarter. If you wish to cancel your contract with us you can do so at any time but you must do so in writing, giving us one month's notice, to take effect at the end of a quarterly payment period. You must cancel your mandate direct with your own bank at the same time.

We put all the cleaners through a basic course stressing the importance of Honesty (e.g. when completing their timesheets) and Reliability (e.g. turning up on time and not letting you down). They get basic training in Health and Safety and COSH regulations Which also covers training in colour coding & hygiene - this is where we encourage the use of different colour cloths to differentiate between toilet areas and kitchen/food preparation areas. Once you take a cleaner on, however, they become your direct employee. You will need to train them in the use of your own equipment (e.g. emptying the vacuum cleaner) and make sure they are familiar with your particular requirements. We provide a Task Sheet for this purpose.

SelClene is actually an abbreviation of the words Selected Cleaners. Founded in 1987 in Maida Vale London, and whose head office is now based in Craig Y Nos Castle, South Wales. We now have over 10,000 private domestic householder clients. Nationally we have 105 franchised areas, from Newquay in the South West to Inverness in Scotland. Selclene Plymouth Cleaners is owned and operated under license by Mr O O'Brien.