Professional Lawn Care Services in Faversham

We do on some occasions charge the customer extra for distance travelled, this is dependent on the type of work carried out, the distance we have to travel from our base and the amount of journeys taken. This will be discussed at the quotation stage.

Start dates for work or services to be carried out by S&D Estate Services LTD are discussed at the initial Quotation stage. We record your required start date and when an order is placed for our work or services, we will contact you to discuss start dates further. We aim to meet our customers start dates at all times but changes do occur from time to time. In the event of a deviation from a required start date we will contact the customer to discuss it further.

We aim to complete the work within the amount of Minutes, Hours, Days or even weeks stated on the quotation provided. We do however encounter problems which are unforeseen and will provide the customer with as many updates as possible. We do from time to time get let down by suppliers and also experience acts of GOD which are all out of our control. In line with our aim to provide transparency at all times we will provide you with an answer whether it is good or bad.

Most of the services we provide are paid for immediately after completion of the work. We do from time to time ask for contributory payments throughout the work process to cover on going expenses and to help with cash flow.

Payments can currently be made using cash, cheque (made payable to S&D Estate Services LTD) or via Bank transfer (Bank details will be shown on the bottom of our invoices).