Trusted Realtors in Durham

Utility bills, including Council Tax is your responsibility unless stated otherwise in the tenancy agreement. You will need to choose your supplier upon moving in and ensure accounts are closed when you vacate.

You cannot have any pets unless we have permission from the landlord/ourselves in writing. You must consult us prior to obtaining a pet and submit a written request to have a pet stating age/type/breed.

The deposit normally equates 1 month's rent (sometimes up to 5 weeks rent) and will be held throughout the tenancy in a government approved deposit scheme. It will be returned at the end of the tenancy subject to the property being left in a good condition without any claim for potential damages beyond fair wear and tear.

If the landlord instructs up to manage the property you are renting, we have an obligation to conduct regular periodic property checks. This is to ensure the property is not in need of repair, that you are looking after the property and discuss any problems you may be experiencing. You will be given notification when an inspection is due to be conducted and they will usually be every 4-6 months.

In the event of maintenance or a repair being required please contact us (of your landlord if we are not managing the property) at the earliest possible time in order to minimise any problem that could subsequently arise. Trades persons will be alerted and dependent upon the nature and urgency of the task will respond accordingly. Simple precautionary procedures should then be taken by you to prevent any additional problem arising e.g. turn off water at the stopcock if necessary, isolate electric or gas supplies at the mains where required.