Expert Gutter Cleaning & Repair in Mansfield

No. We send a local text (3.6p) the night before requesting you leave the gate unlocked for the day. Alternatively you can supply us with a gate key with a tag on it labelled with your surname. We store this in our vehicle and use it during our visit. Please note we are not insured for climbing over gates or damage that may result.

You should let us know by text so we can adjust the daily plan. In this scenario we will clean the accessible windows and pro-rata the charge accordingly. We also add a 20% discretionary surcharge to cover our costs. Many competitors clean what is accessible and charge the full agreed price (if you forget to leave your rubbish bin out you don't expect a discount on your council tax) so we believe this is a fair approach as we can all forget! Typically it is not possible to return the next day as we will likely be in another area and your property needs to be kept in sync with everyone else on the round. That said on occasion it may be possible to shift you to the next day where we are working in the same area. So please do keep communicating with us.

Not necessarily. As a business built on integrity you can trust us to do the job properly and treat your property with respect. You can leave gates unlocked so we can access the rear of your property and you can request photo evidence on completetion. We will still communicate any potential problems or observations at the end of our visit. Our time of arrival is approximate and we ask for your patience as some customers before you ma require additional efforts to deliver our high standard of service.

We operate the latest, high powered commercial gutter vacuums however just like a tradesman uses the right tool from his toolbox, we may use ladders to carry out certain tasks. On arrival we will do a risk assessment of your property and decided the best tool to use on the day. Property size, access, landscape and the climate are all considered. If you are experiencing a problem with your guttering system then we would likely need to carry out an inspection and any repairs on a ladder.

Yes we do! The industry recommends clearing your gutters every 12 months however maintenance is often missed and only undertaken after a problem develops. This is why we operate an annual gutter round with sms reminder service for all our previous clients. We will contact you when they become due to arrange a repeat service at your discretion.