Expert Heating & Air Conditioning Engineers in Cramlington

For emergencies, we can attend within 30 minutes. However, this estimate can change depending on various circumstances. Winter time is obviously our busy period.

Absolutely. Check our finance page. We are one of a few companies who are able to offer finance. We will assist you in completing the paperwork with the minimal of fuss digitally. Applications are usually accepted or declined within 2 hours. If you are unable to complete a finance application digitally, a member of staff is trained to visit your property to explain and discuss the application.

No; all our staff are employed by Simply Heating. We may use a third party in connection to specialised works, such as asbestos removal, in which we are legally unable to complete.

No. We are unable to monitor all external variables, including traffic, job overruns or vehicle issues. We try and give you a time slot, which is much more than most companies who offer AM vs. PM. Please speak to us if your appointment time is strictly controlled between two timings. We will endeavour to re-arrange and organise our engineer for special cases.

You should call National Grid on 0800 111 999. This is a free, national emergency line. They will dispatch an engineer (free of charge) who will make the property safe. They will usually disable the gas supply temporarily until the required repairs can be carried out by a company like ourselves. You can then call us to arrange a visitation to have the repairs carried out and complete multiple tests to ensure the property is safe. We can then restore the gas supply at the property. Only gas safe, qualified engineers should attend.