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Prime Ovens
(10)
“Chris was efficient in every way from booking, confirming, cleaning and advice!
A fantastic job done and highly recommend!
Thank you for my super clean oven!”
FAQs
What about COVID-19?
During these uncertain times, Prime Ovens still wants you to have access to our amazing services. We are still able to operate following government guidelines - Face masks, Personal Protective Equipment and social distancing rules are applied on every clean. Details on guidance can be found at www.gov.uk/covid19 . *Relevent information may be asked for when booking to ensure you and us are kept safe and that we are able to operate in your home.
Is it an issue?
Creatures are curious! We ensure the products we bring into your home are stored and sealed away from inquisitive pets. Though it would be ideal for your beloved animal(s) to be out of the way, we understand that sometimes this isn't possible. We do ask that children are not within the working area whilst your clean is ongoing.
What about all the mess?
We never leave a mess! Great care is taken to protect all the surfaces we use during your clean, including your floor. We ask that your sink is empty and available to use during the course of your service. Once complete, areas we have used are cleaned and sanitised, leaving your kitchen just as we found it!
Am I covered if something goes wrong?
Documented checks are performed on your products BEFORE and AFTER the cleaning service, but accidents can happen. In the unlikely event it does, rest assured you are protected. Prime Ovens has a fully comprehensive liability insurance should the worst happen to your items.
Do I need to do anything before you arrive?
Your oven should be empty of cooking utensils (other than those supplied with the appliance). It must be COLD, ready for its clean. We NEVER handle your food - so for other appliances, details will be given when booking and you will be contacted prior to arrival. *We NEVER move your appliances as to avoid complications and potential damage.
This information can be found on the FAQ page on our website.
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